Motivated employees, research shows, work harder,
smarter and more productively; apply more of themselves to a particular
job, persevere stronger through tough odds, exhibit more passion
towards their job and are more adamant about meeting goals and
pursuing targets. While some people are naturally more passionate
about their jobs and careers than others, organizational structures
and management styles can play a key role in tuning the motivational
barometer. The key question then is how to transform a lukewarm
workforce into an impassioned motivated one and truly harvest
the rewards of a successful selection process.
1. Start Early
Motivating employees starts as early as the interview
stage. Make sure you identify as early on as the interview
and on-boarding stage the strengths a particular individual
brings to the job and how these strengths will be actively
incorporated and utilized in meeting the organizational
targets and goals. Employees inspired with a clear vision
of how their background, training and skills will directly
be tapped into to affect the bottom line on certain key
projects or tasks or towards pre-defined fixed goals will
be far more motivated than their counterparts who are
uncertain what dimension of their skills and expertise
will be mobilized, to what tend and when. 2. Communicate Openly
An easy way to keep the troops upbeat and give them a
feeling of being "in the loop" is to adopt an
"open-door" management culture in which communication
with peers and superiors alike is facilitated and encouraged.
The more employees feel they can approach each other as
well as their management with ideas, problems or concerns
the less alienated they feel and the more likely they
are to actively involve themselves and participate in
realizing the company's vision, mission and value system.
Moreover, management should take a very proactive approach
in communicating the company's goals, strategies and direction
at any point in time so employees' individual goals can
be aligned with the organization's overriding ones and
they never feel that they are operating as lone rangers
or completely in the dark.
3. Diversify the Work
While some jobs can be by their very nature repetitive
and monotonous, management can try to lighten the workload,
vary it and make it more appealing by allowing for participation
in peripheral tasks or projects, and can mitigate from
the dullness of certain tasks by complementing them with
more interesting tasks or allowing for more frequent travel,
training, exposure to other departments, or rotational
work. Multi-disciplinary projects that pull in employees
from a variety of departments/ teams are a great way of
exposing employees to new methods and practices and stretching
their workload to more colorful dimensions. 4. Delegate Responsibility
Encourage team members to shine and show them that you
trust them by giving them the limelight in key meetings,
deals, projects, and allowing them to take full responsibility
and reap the associated rewards. Employees should have
clear goals and allowed free rein to achieve these goals
in the most efficient and innovative manner so long as
the appropriate support and oversight infrastructure is
in place. Micro-management can be as detrimental to motivation
levels as effectively abdicating the team altogether through
sporadic, distant and intermittent management; effective
managers are able to delegate reasonable levels of responsibility
rather than stifle or abdicate their teams.
5. Challenge
Set the bar high and allow a certain amount of freedom
to take risk to encourage creativity, growth and innovation.
Show you trust your employees' judgments by allowing them
this leeway to take calculated risks so long as they have
been effectively thought through, possible scenarios have
been well defined and quantified, and the personal accountability
is there. While the risk of failure is always there, this
freedom to take risks will provide a steep learning gradient
and foster a mature, 'can-do' attitude. 6. Listen and Learn
Solicit feedback from employees on what they expect from
the job and their management as well as what they have
planned for their careers. Listening to employees opinions
and feedback actively and genuinely is a surefire way
to communicate your respect. Learn from them what they
hope to contribute to the business, how they see the business
moving and improving, and where they see themselves down
the line. Prepare to be flexible in your style, targets
and time and resource allocations in response to their
genuine personal concerns, requests, goals and issues.
7. Train
Invest in top-caliber training and development programs that
nurture staff, build their skills and allow them to learn
and advance their careers. Allow your discussions with employees
and their shared goals, hopes, dreams and ambitions to determine
the course of their training to the extent possible within
the framework of organisation’s goals and the broad
possibilities of their role. 8. Give Feedback
The importance of giving regular and constructive feedback
to encourage, motivate and guide cannot be overemphasized.
Adopt a comprehensive firm-wide performance appraisal system
for formal appraisals and complement that with regular informal
face-to-face meetings discussing progress and performance
and issues/concerns that hinder them. The purpose of these
meetings should not be to 'criticize' but to guide, assist,
mentor and coach the individual to better performance levels.
Regular positive feedback for key accomplishments and contributions
is a key criteria for raising employee confidence.
9. Recognize and Reward
Companies can be extremely creative in devising ways to recognize
and reward creative thinking, superlative performance, innovation,
loyalty to the company and other key parameters considered important
to the company. Staff incentive schemes can be as varied as the
accomplishments that lead to them and can include anything from
cash bonuses to company equity, days off, training, club memberships,
awards or any number of other rewards. 10. Be Fair
Little does more to debilitate motivation levels than the feeling
of working in an unfair environment where growth and progress
is determined not on merit but on subjective extraneous criteria.
Make sure employees are competing on a level playing field with
equal opportunities for progress and advancement and that the
'rules of conduct' that is, the company's expectations, goals,
values and vision are clearly defined and transparent to all.